HR ServiceNow Business Analyst
Our people make SAIT great. The Human Resources
team is here to help you make the most of your career at SAIT. Building on the Strategic Plan, our people plan provides opportunities to learn, develop and grow.
The Opportunity
The HR ServiceNow Business Analyst plays a key role in enhancing and expanding the ServiceNow platform to support SAIT’s Human Resources operations. This position collaborates closely with HR stakeholders to gather, analyze, and document business requirements, design efficient workflows, and optimize HR processes through ServiceNow. The role also involves coordinating with the ServiceNow team to ensure timely and successful delivery of solutions that align with HR and institutional priorities.
The ideal candidate will have strong experience in ServiceNow HR Service Delivery (HRSD) and related modules, coupled with expertise in business analysis and process improvement. Exceptional communication, facilitation, and stakeholder engagement skills are essential, as the analyst will guide HR partners through the process of translating business needs into effective and scalable ServiceNow solutions.
Job classification
: P5944 - Business Analyst
Salary range:
$80,000 - $90,000
Paid Leave:
4 Weeks Vacation / 14 Flex Days per year
Hours Per Week:
37.5
Posting closing date: November 28th, 2025
About SAIT
SAIT is a global leader in applied education. Named one of Alberta’s Top Employers
, we offer the chance to work with a purpose — preparing the next generation of industry leaders, entrepreneurs, advocates and explorers.
Building on our 100+ year history, we’re looking for innovative, bold and collaborative employees who embrace change and deliver world-class customer experiences. Your future starts now at SAIT.
Community and Belonging is essential to achieving SAIT’s vision to be a global leader in applied education. We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Learn more about Community and Belonging at SAIT.
At SAIT, we understand that experience comes in many forms. We’re dedicated to adding diverse perspectives to SAIT - so if your experience is close to what we’re looking for, please consider applying.
SAIT is committed to supporting persons with disabilities throughout the recruitment process. We will work with applicants to provide accommodations upon request to the Talent Advisor.
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