Student Support Assistant
The Office of the Registrar at SAIT is an essential part of the student journey, the front line of student support from admissions to convocation. We are committed to informing and assisting our current and future students from initial inquiry through to graduation and employment.
The Student Support Assistant (SSA) is a polished professional providing outstanding service when handling all aspects of the Learner experience, in person, over the phone, mail, online, and email. As an integral member of the Office of the Registrar, the SSA is responsible for the ongoing maintenance of student records. This individual will also be responsible for assisting and advising students, prospective students, members of the public, and academic staff on the established policies and procedures impacting the student academic record. Essential to this position is the ability to analyze, problem-solve and communicate issues relating to the academic record of any learner from point of application through to graduation.